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SHIPPING

We ship worldwide. Please see below for shipping rates. All pricing is in AUD. Please note, for international orders, your Government may charge duty fees depending on your order value, and the duty threshold for your country. This charge has nothing to do with us. Please also note, international shipping times may vary depending on the swiftness of customs clearing and other factors. We use Australia Post, standard, and express shipping as they're more cost-effective. Due to major fuel pricing increases, we have ceased using couriers at this time.

Please note, we ship from 3 countries, so shipping fees are dependent on your location and what you order. We ship from Australia, England, and the USA. Our organic loungewear and journals are shipped directly from our fulfillment partners in the UK and USA. Express Post is not available for these items, however, depending on your location, shipping is very quick. For Australian and New Zealand deliveries, shipping times are approximately 2 to 3 weeks. Shipping to the USA, UK, and Europe is approximately 1 week.

Our luxury copperware is shipped from Sydney, Australia.

 

If you purchase our copperware and our loungewear in the same order, you will only be charged one shipping fee. Shipping times for our copperware depend on your location, approximate shipping times are below. 

Australia

Standard Post $10.00 — 4 to 5 business days for Copperware. 2 to 3 weeks for Loungewear and Journals (free standard shipping for orders over $200)

New Zealand

Standard Post $15.00 to $20.00 — approx 2 weeks (free standard shipping for orders over $300)

USA/Canada

Standard Post $15.00 to $30.00 — 2 to 3 weeks (free standard shipping for orders over $400)

UK/Europe

Standard Post $15.00 to $35.00 — 2 to 3 weeks (free standard shipping for orders over $400)

Rest of the World

Standard Post $15.00 to $40.00 — 2 to 3 weeks (free standard shipping for orders over $400)

RETURNS

If you would like to exchange your product, or if for some reason you are unhappy with your product, please email sales@candymarx.com for a return authorisation or exchange details. We only accept exchanges and returns if the product is returned in its original, unused, unmarked, undamaged condition. For change of mind or exchanges, shipping costs are the customer's responsibility. 

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